Job Postings

If you are interested and meet the criterion for a job opening, email your resumes to Darlene Mack, Human Resources Manager at DMack@cortland-banks.com or fax your resume to 330.638.4907. The Bank retains the right to change the terms and conditions of the position(s) at any time. We are an equal opportunity employer m/f/d/v drug-free workplace.

(1) Part-Time Teller - Vienna 

(1) Part Time Personal Banker / Bristol

(1) Part Time Teller - Niles

(1) Part Time Teller - Victor Hills/Boardman location

(1) Part Time Teller - Cortland Main Office

(1) Part Time Deposit Operations Clerk

                                                                                                     

                                                                                   

                                                                                


Postings valid through dates provided.

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Valid through: 08/30/14

POSITION TITLE:  Teller   (4) Openings      Part Time Teller:Vienna, Niles,Victor Hills(Boardman ),Cortland

JOBGRADE: 02
POSTING NUMBER:   #2014-02 ; #2014-24, #2014-23, #2014-22               
DEPARTMENT:  Vienna, Niles,Victor Hills (Boardman), Cortland
SUPERVISOR: Head Teller  
STATUS: Both PART TIME  

Work Hours:  20 hours per week                  
Work Days: Monday through Saturday as assigned

Job Objective (Purpose of the position): Under general supervision, but following established policies and procedures, provide a variety of customer service functions including processing savings accounts, checking accounts, loan transactions, cashing checks, and selling money orders and cashier’s checks.  Responsible for balancing each day’s transactions and verifying cash totals. Promote bank products and specials and refer customer for additional bank products to meet their financial needs

Essential Job Functions (Functions essential to attaining job objectives):
1.    Greet customers in a courteous, professional manner while providing prompt, efficient accurate service in processing transactions.
2.    Receives account deposits and loan payments.  Verify amounts, examine checks for endorsement and negotiability, collect appropriate fees and process transactions.
3.    Cash checks and process account withdrawal requests after verifying signatures and determining negotiability and availability.
4.    Take application for Savings Bonds, issue cashier’s checks, money orders and traveler’s checks.
5.    Effective operation of teller and bank software.
6.    Promote and refer customers for additional banking products to meet their financial needs
7.    Comply with Bank Policy and Procedures for security & operations.

Non-essential Functions (Marginal tasks performed by incumbent of the position):
1.    Answer basic telephone inquiries.
2.    Maintain a neat and orderly work area.
3.    Various other duties as assigned.

Accountabilities and Goals:
1.    Responsible for maintaining acceptable cash level in cash drawer.
2.    All transactions are completed in according to bank policy and procedures.
3.    Branch customers receive prompt service.
4.    Meet individual referral goals
5.    Level of Cash Items.
6.    Level of Over and Shorts.
7.    Level of policy violations resulting in monetary loss, such as the cashing of a check.

General Description (A descriptive account of how this job is done to someone who have never done it): The major responsibility of someone in this position (about 70 of one’s time) is spent performing customer related duties.  About 20% of one’s time is devoted to posting transactions.  About 10% of one’s time is devoted to balancing.  The majority of the time (about 60%) is spent standing, 20 % of the time is spent sitting and 10% walking.   Must lift bulk coin (up to 30 lbs.) and cash drawer (up to 15 lbs.).

Job Standards (Minimum qualifications needed to perform essential job functions):
1.    High school diploma or equivalent.
2.    Calculator skills
3.    Basic math skills
4.    Customer contact skills
5.    Successful completion of Bank’s training program(s).
6.    Previous cash handling experience or equivalent.

Job Location(s) (Place(s) where work is performed):
All Branches.

Equipment (Machines, Devices, tools, etc. used in job performance):
1.    Teller Terminal
2.    Calculator
3.    Typewriter
4.    Copier
5.    Fax Machine
6.    Check Protector
7.    Security equipment.
8.    Cash counter.

Critical Skills/Expertise (Needed for this job, specifically):
1.    Customer contact skills
2.    Successful completion of Bank’s training program(s)
3.    Computer skills
4.    Basic math skills

Profile
1.    The successful candidate must be optimistic, articulate, loyal, reliable, patient, accurate, tactful, systematic, diplomatic and thorough.  The candidate must be a problem solver, decision maker, goal oriented, assertive, possess good communication skills.
2.    Also must be helpful, courteous, able to concentrate, tenacious, calm and an excellent listener, detail oriented, careful and logical.

The Bank retains the right to change the terms and conditions of the position(s) at any time.

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Valid through: 08.30.14

The following position is currently open. Those applicants interested in this position and meet the stated standards, should submit a resume either by email to:dmack@cortland-banks.com or fax to Attn: Darlene Mack, Human Resources Manager #330-638-4907:

POSITION TITLE: PART-TIME PERSONAL BANKER                                                                                  JOB GRADE: 8B NON EXEMPT
POSTING NUMBER: #2014-16                                        DEPARTMENT: BRISTOL
SUPERVISOR: COMMUNITY BANKING MGR            STATUS: PART TIME

WORK HOURS:     WORK DAYS:
20 Hours per week    Monday through Saturday (As Needed)

Job Objective (Purpose of the position): Primary responsibility is to acquire new customer relationship to the bank and grow product penetration of current customers. Profiles customer to open new accounts, cross-sell loans, additional depository products and services.  Provides customer service and resolves customer problems. Assist Branch Manager in educating staff on new products/cross-selling, loan portfolio managements, taking loan applications, discussing rate options, scheduling appointments, attainment of expected sales goals assigned by manager.  Assist in the day-to-day management of branch operations to ensure efficiency and compliance of procedures and policies. Assist Tellers.

ESSENTIAL FUNCTIONS
1. Generate new customer leads through the use of cold calling new customers and business, profiling current customers and businesses for additional needs and responding to referrals from internal and external sources
2. Greet customers, answer customer inquiries; take customer service phone calls. Overall provide a friendly, pleasant and professional environment in which to conduct bank business
3. Open and close deposit accounts, including Individual Retirement Account (IRA), STAR/Debit card, Discount Brokerage Accounts and process transactions. Advise customers on lending products and benefits of all bank products
4. Follow-up on new households to extend further services and insure customer satisfaction and retention.
5. Assist the Assistant Community Banking Manager with customer contacts, questions and portfolio management.
6. Work with Internet Banking Customers, specifically bill pay and cash management, including account maintenance and customer calls.
7. Explain and follow new services and/or provide follow-up training at the branch level.
8. Ensure that established policies and procedures are followed in areas supervised.
9. Sign cashier’s checks based on established limits and grant approval or denial of foreign checks.
10. Obtain daily/weekly rate schedules and discuss rate options as needed.

ACCOUNTABILITIES/GOALS
1. Responsible achieving individual sales goals for bank products and growing the branch profitability and balance sheet
2. Ensure branch customers receive an excellent level of customer service and comply with the established customer experience procedures.
3. Maintain knowledge of all bank products and assist in training branch colleagues on product knowledge

 Non-essential Functions (Marginal tasks performed by incumbent of the position):
1. Provide some clerical services to the office.
2. Community service/involvement.

General Description ( A descriptive account of how this job is done to someone who has never done it):
The major responsibility of someone in this position is spent meeting with current customers and prospects (50%) and providing customer service (30%). About 20% of one’s time is devoted to functions related to the operation of the office such as account/portfolio maintenance.  The majority of the time, about 70% is spent sitting, 20% of the time is spent walking and 10% standing.

Job Standards (Minimum qualifications needed to perform essential job functions):
1. Specialized training in a business discipline acquired through up to 18 months of education and training beyond high school.  Most likely acquired through college, university or business school attendance or equivalent experience.
2. Computer experience, Word, Excel-general knowledge and operational skills
3. Calculator skills
4. Basic math skills
5. Customer contact skills
6. Successful completion of Bank’s training program(s).
7. 3-5 years prior banking/business experience.
8. 12-24 months of inside sales experience

Job Location(s) (Place(s) where work is performed):
Any branch location

Equipment (Machines, Devices, tools, etc. used in job performance):
1. Computer
2. Calculator
3. Typewriter
4. Copier
5. Fax Machine
6. Cash Advance Machine
7. Check Protector

Critical Skills/Expertise (Needed for this job, specifically):
1. Customer contact skills
2. Successful completion of Bank’s training program(s).
3. Computer skills
4. Basic math skills

Profile  The successful candidate must be optimistic, articulate, loyal, reliable, patient, accurate, tactful, systematic, diplomatic and thorough.  The candidate must be a problem solver, decision maker, goal oriented, assertive, and possess good communication skills.
Also must be helpful, courteous, able to concentrate, tenacious, calm and an excellent listener, detail oriented, careful and logical.

The Bank retains the right to change the terms and conditions of the position(s) at any time.
 

________________________________________________________________________________________

Valid through:  08/30/14

POSITION TITLE:    Deposit Operations Clerk   
POSTING NUMBER:   #2014-25   DEPT: Deposit Services
SUPERVISOR: Deposit Operations Supervisor  STATUS: PART TIME  

Work Hours:                      Work Days:
9:00 am – 5:00 pm             Monday, Thursday, Friday

JOB OBJECTIVE (PURPOSE OF THE POSITION):
Responsible for assisting operations in the day-to-day operations of the department, including but not limited to Proofing, filing, typing, scanning and reviewing maintenance.

Essential Job Functions (Function essential to attaining job objectives):
1. Each day using 4sight efficiently, the operator will key information to balance the customer transaction, research and correct errors, send and receive FRB cash letters, and prepare end of day totals.  Other duties involve photocopying, filing, typing and updating reports.
2. Assist the departments when needed.

Physical, Mental and Performance Requirements (in performing Essential Job Functions):
Physical:    Must be able to read file labels, read printouts and numbers from the mainframe to construct various reports.  Able to lift and carry up to 10 lbs. of files or print out materials to complete this particular job responsibility.  You are required to access the walk in vault on a frequent basis to file and/or secure information.  While in vault, you must be able to stoop, kneel, crouch, or climb to retrieve or file information.  Sitting, about 70%, standing, about 10% and walking about 20%. Frequently, bending over, climbing, reaching, kneeling, balancing/pushing/pulling, talking, repetitive use of hands/arms/legs, eye/hand coordination. 
Mental: optimistic, articulate, patient, organized, tactful, systematic, diplomatic and thorough.  Problem solver, goal and detail oriented, assertive and possess good communication skills. Able to handle stress and emotions, concentrating on tasks, remembering names/details, ability to distinguish color(s).
Performance: Maintain stamina, staying organized, take direction, meeting deadlines, reading, writing, using math/calculations, keyboard use.

Non-Essential Functions (Marginal tasks performed by incumbent of this position):
1. Miscellaneous duties as assigned.

Accountabilities and Goals:
1. Efficiently understand and use the 4sight system
2. Research and prepare various reports. 
3. Assist when and where needed

Critical Skills Experience (Needed for this job specifically):
1. Good telephone skills
2. Good communication skills
3. Computer skills, specifically Word and Excel
4. Basic math skills
5. Calculator skills

Job Location (Place(s) where work is performed):
Cortland Main office, Monday through Saturday.  

Equipment (Machines, devices, tools, etc., used in job performance):
1. Computer
2. Calculator
3. Telephone
4. Copier
5. Fax
6. Scanner

The Bank retains the right to change the terms and conditions of the position(s) at any time.
    

 

 

 

 

 

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